Privacy Policy

This Privacy Policy explains how DomainoHost ("we", "us", "our") collects, uses, stores, and protects the information you provide when you visit our website, register an account, or purchase domain registration, web hosting, or related services from us. By using our website and services you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Personal identification information: full name, email address, phone number, billing/mailing address, and company name.
• Account information: username, password (stored in encrypted/hashed form), and communication preferences.
• Domain registration (WHOIS) information: registrant, administrative, technical, and billing contact details required by domain registries such as ICANN.
• Payment information: billing address and transaction details. Card numbers and sensitive payment credentials are processed by our third-party payment gateways and are not stored on our servers.
• Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and log files.
• Support information: any information you provide when submitting a support ticket, live chat message, or email.

• To register, renew, transfer, and manage domain names and hosting accounts on your behalf.
• To process orders, invoices, and payments, and to prevent fraudulent transactions.
• To provide customer support and respond to inquiries or complaints.
• To send service-related notifications, such as renewal reminders, invoices, and security alerts.
• To send promotional or marketing communications, where you have opted in, and which you may unsubscribe from at any time.
• To comply with legal obligations, including WHOIS publication requirements and domain registry policies.
• To improve our website, services, and customer experience.

When you register or transfer a domain name through us, certain contact information is submitted to the relevant domain registry and/or registrar and may be published in the public WHOIS database, unless you purchase WHOIS/ID privacy protection where available for the selected extension (TLD). We are required to keep this information accurate under the policies of ICANN and other applicable registries.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with:

• Domain registries, registrars, and ICANN-accredited partners as required to deliver domain registration services.
• Payment processors and gateways, to complete transactions securely.
• Hosting infrastructure and data center providers, to deliver hosting services.
• Law enforcement or regulatory authorities, where required by law, court order, or to protect our rights, users, or the public.
• Trusted third-party vendors who assist us in operating our business (e.g., email delivery, SMS, or analytics providers), under confidentiality obligations.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment card data is handled by PCI-DSS compliant payment gateways and is never stored in full on our servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though some parts of the website or client area may not function properly if cookies are disabled. Please refer to our separate Cookie Policy for more details.

We retain your personal and account information for as long as your account remains active, or as needed to comply with legal, regulatory, tax, or accounting requirements, or to resolve disputes and enforce our agreements. Domain WHOIS records are retained in accordance with the policies of the relevant registry.

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information; object to or restrict certain processing; and request a copy of your data in a portable format. To exercise these rights, please contact us using the details below. Note that some information, such as WHOIS contact data required by domain registries, may need to remain accurate while a domain is registered.

Our services are not directed at individuals under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from minors. If we become aware that we have collected such information without parental consent, we will take steps to delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

• Email: support@domainohost.com
• Phone: +880 1975-021681
• Live Chat: available on our website
• Address: Village/Road: Dampura, Post Office: Kariyail – 2300, Kishoreganj Sadar, Kishoreganj, Bangladesh